Description:
Acceptance of telephone calls regarding inquiries in the area of application status and enrollment with forwarding to the appropriate departments. General questions were answered directly.
Objective:
Discharge of the secretariat
Target group:
Interested parties (prospective students and already studying)
Measure:
Secretarial service with first and second level support, data collection
Mrs. Nörbaß: We are pleased to have found MiD GmbH as a competent partner for our complex field of activity. The business partnership already exists since 2012 and has been continuously expanded to further areas in order to achieve the greatest possible relief of our team. Especially during the application and approval phase the Heidelberg team is a valuable support for our departments.