Comment from Mr. Trautner:
The cooperation with MiD GmbH had a furious start with the first major customer order, where MiD was able to sell about 800 mobile phone bundles to an industrial company with a strong sales team.
Subsequently, our long lasting, trustful and successful cooperation developed into an indispensable pillar of sales and customer service. The decision for MiD and its employees was based on their technical competence, target-oriented efficiency and operational flexibility. Nevertheless, MiD continues to surprise me with its high success rates in the planning and implementation of outbound projects. As with the acquisition of new customers, quality is the focus of the permanent customer service. MiD proves this daily with its customer service hotline. Here, customers feel they are in good hands.
Cooperation:
Permanent sales support for mobile phone bundles and communication solutions in the key account segment
Coordinator:
Mr Matthias Trautner, Viag-Interkom AG, Munich
Description:
Viag-Interkom has put together special offers for key accounts for market entry, which have generated rapid awareness in the target group segment with the highest sales
Goal:
Support for market entry, increasing awareness with special offers for key accounts
Measure:
Regular outbound campaigns in the relevant target group – such as industry, medium-sized and large companies with a large sales team, presentation of the new company Viag-Interkom and offer of special bundles and communication solutions for large companies, permanent customer service hotline for the acquired major customers
Follow-Up:
Training and installation on site